Monday, 15 September 2025, 3:42 PM
Created by: Axel Musch
This article introduces the basics of promotions, including the available types and common settings.
You can access the promotions page by navigating to Menu > Promotions. From there, you can click the + button to create a new one. When you create a promotion, you can choose from a list of templates or start from scratch.
Here are the available promotion types:
When creating any type of promotion, the following settings apply. Specific settings for each promotion type will be covered in separate articles.
Name: The name of the promotion, visible to your customers.
Enabled: Toggles the promotion on or off.
From and To: Sets the start and end dates for the promotion's active period.
Promo Type: The type of promotion you are creating.
Promo Message: When enabled, this message will be shown to users. You can set a title, body text, and an image. This message will appear in the web catalog instead of the WhatsApp flow if you are using one.
Advanced Settings: This section contains three self-explanatory toggles for advanced configurations.
It's important to understand the difference between a promotion and a product's sale price.
A promotion is a broader campaign that can apply to a group of products or an entire order.
A sale price is a setting specific to an individual product, allowing you to set a reduced price for a defined period.