Tuesday, 26 August 2025, 10:16 AM
Created by: Mathieu Van daele
To begin the process of using our payment provider services, you are required to sign two foundational documents with us.
Once these two documents are signed, your specific legal and country-based requirements will apply. The table below lists all currently supported countries and any supplementary documents you may need to submit.
If your country is not listed but you are interested in using our product there, please reach out (https://cloud.orderlemon.com/knowledge_base/view/72-support) to our team.
The overview:
| ISO 3166-1 | Country | Required documents |
| BE | Kingdom of Belgium |
- Signed Meta agreement - Signed Terms of Service (ToS) - KvK uittreksel / publicatie Staatsblad |
| NL | Kingdom of the Netherlands |
- Signed Meta agreement - Signed Terms of Service (ToS) - UBO uittreksel |
| LU | Grand Duchy of Luxembourg |
- Signed Meta agreement - Signed Terms of Service (ToS) |
| ES | Kingdom of Spain |
- Signed Meta agreement - Signed Terms of Service (ToS) |
| TR | Republic of Türkiye |
- Signed Meta agreement - Signed Terms of Service (ToS) |
At this point in time we don't allow these documents to be signed via API.
You must navigate in our app and be prompted immediately to sign these.
All of our API calls will return if any document is not signed yet: