This article explains all the configurable options for your customers' ordering experience. You can access these settings by navigating to Menu > Shop Settings > Client Journey.

General Options

• Allowed Payment Options: Select which payment methods your clients can use to complete their orders.

  

  
  

  You can also set the minimum and maximum amount allowed for a certain method.

  For example, if you want to accept cash, but only for orders under €100, you enter 100 in the max field.

  If you want to accept iDeal only for orders over €10, enter 10 in the minimum field.

    

  *Some methods will have an imposed minimum or maximum amount that you cannot go outside that boundary, e.g., the imposed max for cash is €1000 -> You can set it anywhere under 1000 but not above. (Setting it above will revert it to the maximum allowed).

  
  

• Order Comments: Enable this option to allow customers to leave a note or comment with their order. These notes will be visible in the order details.

  
  

  
  

Pickup and Delivery

• Pickup and Same Day Pickup:

  • Pickup: Toggle this option to allow customers to pick up their orders at your location.

  • Same Day Pickup: Enable this to allow customers to place orders for pickup on the same day.

• Delivery and Same Day Delivery:

  • Delivery: Toggle this option to offer delivery to your customers.

  • Same Day Delivery: Enable this to allow customers to place orders for delivery on the same day.

    
    

    
    

• Email for Delivery: If enabled, customers must provide an email address to complete an order that includes delivery.

  
  

  
  

Delivery Logistics and Fees

• Cities for Delivery: If delivery is enabled, you must provide a list of cities where you offer delivery services. If you ship packages and do not require a city list, please contact our support team for assistance.

  
  

• Delivery Fees: Configure the fees for delivery here.

  • Base Fee: The standard delivery charge.

  • Lowered Delivery Fee: Set a reduced delivery fee that applies when the order total is above a specified amount.

  • Free Delivery: Set a minimum order amount to qualify for free delivery.

• Minimum Order Amount: Define the minimum total amount required for an order to be eligible for delivery.