Organizing your products in WhatsApp shouldn’t be complicated. With OrderLemon, you can create clear product categories that make it easier for customers to browse and shop. Instead of scrolling endlessly through a flat list in WhatsApp, your customers see a structured catalog where products are neatly grouped—just like in a real store.

Why use OrderLemon Categories instead of WhatsApp’s default setup?

• Clarity for customers – Categories help buyers quickly find what they’re looking for, instead of navigating a long mixed list.

• Better stock management – Organize your catalog in a way that reflects your real inventory and simplifies updates.

• Professional presentation – A clean, structured WhatsApp store improves customer trust and shopping experience.

• Time-saving – Easier for you to manage large catalogs and update multiple products at once.

Important note

OrderLemon product categories are designed specifically for retail shops and food stores. They are not intended for fast food chains or restaurants, since those businesses often rely on composite dishes (e.g. “menu combos” or “customized orders”) that require a different ordering flow (please check our complex products documentation).

For retail and food shops, however, OrderLemon categories make selling through WhatsApp business faster, cleaner, and more efficient—helping you turn conversations into conversions.