# OrderLemon Cloud > The public pages of OrderLemon Cloud: what each one is for, what a visitor can do there, and what it contains. Each link has its own llms.txt with the full context. - Website: https://cloud.orderlemon.com/ - Content language: english - Updated: 2026-10-25T09:23:21Z (rebuilt automatically whenever a page or its content changes) - Pages that need a sign-in (the client portal and the team workspace) are not described here. ## Help and documentation - [Knowledge base](https://cloud.orderlemon.com/knowledge_base): Public help articles and documentation, grouped in categories. Context: https://cloud.orderlemon.com/knowledge_base/llms.txt - [Category: Onboarding your company](https://cloud.orderlemon.com/knowledge_base/category/15): Onboard your company to receive payments, and more Context: https://cloud.orderlemon.com/knowledge_base/category/15/llms.txt - [Category: Your team](https://cloud.orderlemon.com/knowledge_base/category/14): Setup your team, permissions, absences, and disable them Context: https://cloud.orderlemon.com/knowledge_base/category/14/llms.txt - [Category: Shop's Setup](https://cloud.orderlemon.com/knowledge_base/category/10) Context: https://cloud.orderlemon.com/knowledge_base/category/10/llms.txt - [Category: Product Categories](https://cloud.orderlemon.com/knowledge_base/category/8): Organise your products Context: https://cloud.orderlemon.com/knowledge_base/category/8/llms.txt - [Category: Products](https://cloud.orderlemon.com/knowledge_base/category/4): Your catalogue of products, services and stock Context: https://cloud.orderlemon.com/knowledge_base/category/4/llms.txt - [Category: Orders](https://cloud.orderlemon.com/knowledge_base/category/21) Context: https://cloud.orderlemon.com/knowledge_base/category/21/llms.txt - [Category: Products data import](https://cloud.orderlemon.com/knowledge_base/category/11): Copy and Paste data from Excel to OrderLemon Context: https://cloud.orderlemon.com/knowledge_base/category/11/llms.txt - [Category: Product Promotions, and Price reductions](https://cloud.orderlemon.com/knowledge_base/category/13): Apply reductions just at the right time, and the right circumstances. Context: https://cloud.orderlemon.com/knowledge_base/category/13/llms.txt - [Category: WhatsApp Campaigns](https://cloud.orderlemon.com/knowledge_base/category/19): Send Marketing Messages at the right moment to the right client Context: https://cloud.orderlemon.com/knowledge_base/category/19/llms.txt - [Category: ZeroFoodWaste](https://cloud.orderlemon.com/knowledge_base/category/12): HappyHour, LaasteRondje Context: https://cloud.orderlemon.com/knowledge_base/category/12/llms.txt - [Category: Cloud Printing](https://cloud.orderlemon.com/knowledge_base/category/22): Zero-Config ticket printing with Expedy Context: https://cloud.orderlemon.com/knowledge_base/category/22/llms.txt - [Category: Changelog](https://cloud.orderlemon.com/knowledge_base/category/20): Follow up new features, changes, and bug fixes of our OrderLemon Platform Context: https://cloud.orderlemon.com/knowledge_base/category/20/llms.txt - [Category: Integrations](https://cloud.orderlemon.com/knowledge_base/category/16): Deliverect, Marti-Orbak, Compad, LightSpeed, NIZU, IQ4U, Weazyo Payments, and more! Context: https://cloud.orderlemon.com/knowledge_base/category/16/llms.txt - [Category: Developers and Software Vendors](https://cloud.orderlemon.com/knowledge_base/category/6) Context: https://cloud.orderlemon.com/knowledge_base/category/6/llms.txt - [Category: FAQ](https://cloud.orderlemon.com/knowledge_base/category/7): Frequently asked Questions Context: https://cloud.orderlemon.com/knowledge_base/category/7/llms.txt - [What to do after onboarding](https://cloud.orderlemon.com/knowledge_base/view/25-what-to-do-after-onboarding): After completing the initial onboarding process, there are a few key steps to take before you can begin selling your products. The following articles will guide you through each of these in detail. T… Context: https://cloud.orderlemon.com/knowledge_base/view/25-what-to-do-after-onboarding/llms.txt - [Getting your Whatsapp number](https://cloud.orderlemon.com/knowledge_base/view/26-getting-your-whatsapp-number): After completing the onboarding process, a member of our team will begin setting up and preparing your WhatsApp number. This will be done in either your Meta Business Account or ours. We will handle…… Context: https://cloud.orderlemon.com/knowledge_base/view/26-getting-your-whatsapp-number/llms.txt - [Start collecting payments](https://cloud.orderlemon.com/knowledge_base/view/32-start-collecting-payments): To begin accepting online payments, your company must complete a one-time verification process with our payment provider. This is required to ensure that your funds can be securely paid out to you. V… Context: https://cloud.orderlemon.com/knowledge_base/view/32-start-collecting-payments/llms.txt - [Company setup checklist](https://cloud.orderlemon.com/knowledge_base/view/33-company-setup-checklist): This is a checklist of essential tasks to finalize your company and shop setup before you begin selling. This guide provides a brief overview of each item, with links to detailed instructions in othe… Context: https://cloud.orderlemon.com/knowledge_base/view/33-company-setup-checklist/llms.txt - [Overview](https://cloud.orderlemon.com/knowledge_base/view/21-overview): User Types and Roles This article provides an overview of the different user types and their corresponding permissions within the system. User Accounts Each user account is unique and tied to a singl… Context: https://cloud.orderlemon.com/knowledge_base/view/21-overview/llms.txt - [Adding a new user](https://cloud.orderlemon.com/knowledge_base/view/22-adding-a-new-user): This guide provides step-by-step instructions for adding a new user to your company's account. Procedure Navigate to the user management section by going to Menu > Company Settings > Users. Click the… Context: https://cloud.orderlemon.com/knowledge_base/view/22-adding-a-new-user/llms.txt - [Editing an Existing User](https://cloud.orderlemon.com/knowledge_base/view/23-editing-an-existing-user): This guide explains how to modify an existing user's account details and permissions. Procedure Navigate to the user list by going to Menu > Company Settings > Users. In the user list, locate the use… Context: https://cloud.orderlemon.com/knowledge_base/view/23-editing-an-existing-user/llms.txt - [Permissions](https://cloud.orderlemon.com/knowledge_base/view/24-permissions): This article details the individual permissions that can be assigned to a non-admin user. Permissions are organized by module and can be configured when editing a user's account in the Permissions ta… Context: https://cloud.orderlemon.com/knowledge_base/view/24-permissions/llms.txt - [Client journey](https://cloud.orderlemon.com/knowledge_base/view/34-client-journey): This article explains all the configurable options for your customers' ordering experience. You can access these settings by navigating to Menu > Shop Settings > Client Journey. General Options Allow… Context: https://cloud.orderlemon.com/knowledge_base/view/34-client-journey/llms.txt - [Business hours](https://cloud.orderlemon.com/knowledge_base/view/35-business-hours): This article explains how to configure your business hours, order windows, and holidays. These settings are crucial for defining when customers can place orders for pickup and delivery. Configuring P… Context: https://cloud.orderlemon.com/knowledge_base/view/35-business-hours/llms.txt - [Introduction to OrderLemon – WhatsApp Product Categories](https://cloud.orderlemon.com/knowledge_base/view/30-introduction-to-orderlemon-whatsapp-product-categories): Organizing your products in WhatsApp shouldn’t be complicated. With OrderLemon, you can create clear product categories that make it easier for customers to browse and shop. Instead of scrolling endl… Context: https://cloud.orderlemon.com/knowledge_base/view/30-introduction-to-orderlemon-whatsapp-product-categories/llms.txt - [Products overview](https://cloud.orderlemon.com/knowledge_base/view/36-products-overview): Your product catalog is composed of two main elements: categories and products. Understanding how they interact is essential for a well-organized shop. Categories There are two primary types of categ… Context: https://cloud.orderlemon.com/knowledge_base/view/36-products-overview/llms.txt - [Add/Edit a product](https://cloud.orderlemon.com/knowledge_base/view/38-add-edit-a-product): This guide provides instructions on how to add and modify products within a category. Adding a Product Navigate to Menu > Products to see your list of categories. Click on the category where you want… Context: https://cloud.orderlemon.com/knowledge_base/view/38-add-edit-a-product/llms.txt - [Add/Edit a category](https://cloud.orderlemon.com/knowledge_base/view/37-add-edit-a-category): This guide provides instructions on how to create and modify categories for your products. Adding a Category Navigate to the products section by going to Menu > Products. Click the + button in the bo… Context: https://cloud.orderlemon.com/knowledge_base/view/37-add-edit-a-category/llms.txt - [How to set up a complex product](https://cloud.orderlemon.com/knowledge_base/view/3-how-to-set-up-a-complex-product): In this article, we will explain how to set up a 'complex product'. What is a complex product? A complex product is a product that has certain selectable modifiers or extras. Some examples are 'Build… Context: https://cloud.orderlemon.com/knowledge_base/view/3-how-to-set-up-a-complex-product/llms.txt - [Import/export](https://cloud.orderlemon.com/knowledge_base/view/39-import-export): The import and export feature allows you to efficiently manage your products in bulk. You can access these options by navigating to Menu > Products and looking at the top of the page. Important Note…… Context: https://cloud.orderlemon.com/knowledge_base/view/39-import-export/llms.txt - [Hide tax from the products in the WhatsApp and Web Catalogue](https://cloud.orderlemon.com/knowledge_base/view/248-hide-tax-from-the-products-in-the-whatsapp-and-web-catalogue): If you are working with B2B business and you want to show the products without tax during the ordering experience, we have the solution for you (Products) Context: https://cloud.orderlemon.com/knowledge_base/view/248-hide-tax-from-the-products-in-the-whatsapp-and-web-catalogue/llms.txt - [Overview](https://cloud.orderlemon.com/knowledge_base/view/62-overview): The Orders section is the central hub for managing all customer transactions. This is where you can view, filter, and process all incoming orders for your shop. Active Orders: You can view a list of…… Context: https://cloud.orderlemon.com/knowledge_base/view/62-overview/llms.txt - [Order detail](https://cloud.orderlemon.com/knowledge_base/view/63-order-detail): This article explains the information and actions available on the order detail page. To view the details of any order, simply click on it from the orders list. Overview At the top of the page, you w… Context: https://cloud.orderlemon.com/knowledge_base/view/63-order-detail/llms.txt - [Exporting orders](https://cloud.orderlemon.com/knowledge_base/view/64-exporting-orders): This article explains how to export your orders to a spreadsheet file. You can download your order data in either .xlsx or .csv format. Navigate to Menu > Home. Click the Export button located under…… Context: https://cloud.orderlemon.com/knowledge_base/view/64-exporting-orders/llms.txt - [Refunds](https://cloud.orderlemon.com/knowledge_base/view/68-refunds): This article outlines the procedures for processing refunds for your customers based on the original payment method. Cash Orders For any order that was paid for in cash, the shop is responsible for h… Context: https://cloud.orderlemon.com/knowledge_base/view/68-refunds/llms.txt - [Introduction Catalogue Data Import](https://cloud.orderlemon.com/knowledge_base/view/27-introduction-catalogue-data-import): Managing product stock shouldn’t feel like wrestling with endless spreadsheets. With OrderLemon, importing your catalog is as easy as copy-paste. Simply open our predefined template in your favorite…… Context: https://cloud.orderlemon.com/knowledge_base/view/27-introduction-catalogue-data-import/llms.txt - [Overview](https://cloud.orderlemon.com/knowledge_base/view/40-overview): This article introduces the basics of promotions, including the available types and common settings. Promotion Types You can access the promotions page by navigating to Menu > Promotions. From there,… Context: https://cloud.orderlemon.com/knowledge_base/view/40-overview/llms.txt - [Promotion type: Special](https://cloud.orderlemon.com/knowledge_base/view/41-promotion-type-special): This article explains how to set up a "Special" campaign, which is typically used for specific events like Christmas or Easter. This promotion type allows you to create a unique catalog of products t… Context: https://cloud.orderlemon.com/knowledge_base/view/41-promotion-type-special/llms.txt - [Promotion type: Add free product](https://cloud.orderlemon.com/knowledge_base/view/42-promotion-type-add-free-product): This article explains how to set up an "Add Free Product" promotion, which automatically adds a complimentary item to any order that meets your criteria. Configuration After selecting the "Add Free P… Context: https://cloud.orderlemon.com/knowledge_base/view/42-promotion-type-add-free-product/llms.txt - … 66 more, all listed in https://cloud.orderlemon.com/knowledge_base/llms.txt and in https://cloud.orderlemon.com/llms-full.txt ## Shop - [Store](https://cloud.orderlemon.com/store): The products and services this company sells online, with prices. Context: https://cloud.orderlemon.com/store/llms.txt - [Marketing Box](https://cloud.orderlemon.com/store/showcase/6): €100.00 / Per Box — Orderlemon Subscription — 2 personalised inside posters 2 personalised outside posters 1 wobbler 1 acrylic display Delivery included Context: https://cloud.orderlemon.com/store/showcase/6/llms.txt - [OrderLemon Printer](https://cloud.orderlemon.com/store/showcase/28): €189.00 / Per Unit — Orderlemon Subscription — Expedy · OL Context: https://cloud.orderlemon.com/store/showcase/28/llms.txt - [Subscription plans](https://cloud.orderlemon.com/product/subscriptions): The recurring plans a new client can subscribe to. Context: https://cloud.orderlemon.com/product/subscriptions/llms.txt - [1 × OrderLemon (at €50.00 / month)](https://cloud.orderlemon.com/product/view/21): €50.00 / Daily Context: https://cloud.orderlemon.com/product/view/21/llms.txt - [Dynamic Order Fees WZ](https://cloud.orderlemon.com/product/view/29): €0.01 / monthly — Platform Usage Rate:2.50%Monthly Membership Fee:€250/year Context: https://cloud.orderlemon.com/product/view/29/llms.txt - [Orderlemon Dynamic yearly subscription WZ](https://cloud.orderlemon.com/product/view/25): €250.00 / Yearly — Platform Usage Rate:2.50% Context: https://cloud.orderlemon.com/product/view/25/llms.txt - [OrderLemon Professional yearly subscription WZ](https://cloud.orderlemon.com/product/view/32): €450.00 / Per Year Context: https://cloud.orderlemon.com/product/view/32/llms.txt - [OrderLemon Starter WZ](https://cloud.orderlemon.com/product/view/22): €0.01 / Monthly — Platform Usage Rate:3.50%Monthly Membership Fee:Free Context: https://cloud.orderlemon.com/product/view/22/llms.txt - [Orders Fees](https://cloud.orderlemon.com/product/view/24): €3.50 / 3.5% — Mandatory for any type of subscription other than OrderLemon Starter Monthly Variable fee depending on the payment method, country and card Context: https://cloud.orderlemon.com/product/view/24/llms.txt - [Printer Connection Service](https://cloud.orderlemon.com/product/view/16): €9.95 / Per Month — No internet need it Context: https://cloud.orderlemon.com/product/view/16/llms.txt - [Professional Order Fees WZ](https://cloud.orderlemon.com/product/view/30): €0.01 / per month — Platform Usage Rate:1,90%Monthly Membership Fee:€450/year Context: https://cloud.orderlemon.com/product/view/30/llms.txt ## Contact and requests - [Request an estimate](https://cloud.orderlemon.com/request_estimate): Forms to ask this company for a quote. Context: https://cloud.orderlemon.com/request_estimate/llms.txt - [Contact form](https://cloud.orderlemon.com/collect_leads): Leave your contact details so the company can get back to you. Context: https://cloud.orderlemon.com/collect_leads/llms.txt ## Pages - [Shareholders Acceleration Report 2m Milestone](https://cloud.orderlemon.com/about/3e37b3e4-7411-4e8a-8650-cb3c592ae8c2): OrderLemon cumulative revenue growth chart showing milestones at €1M, €1.5M, and €2M Platform start Aug 2023 €1M reached Sep 2025 769 days from start €1.5M reached Feb 2026 132 days after €1M €2M rea… Context: https://cloud.orderlemon.com/about/3e37b3e4-7411-4e8a-8650-cb3c592ae8c2/llms.txt ## Account - [Sign in](https://cloud.orderlemon.com/signin): Sign in to the workspace as a team member or a client. Context: https://cloud.orderlemon.com/signin/llms.txt - [Create a client account](https://cloud.orderlemon.com/signup): Become a client: needed to order, subscribe and follow your projects, invoices and tickets. Context: https://cloud.orderlemon.com/signup/llms.txt ## Optional - [Everything in one file](https://cloud.orderlemon.com/llms-full.txt): this index plus the full text of every public page and item.