# Quick intro to tickets cloud printing with OrderLemon via Expedy > What is Expedy Expedy is a SaaS/IoT company providing cloud-connected printing + logistics/fulfillment solutions. It sells hardware (thermal / receipt / ticket printers) and a cloud printing system —… - Page: https://cloud.orderlemon.com/knowledge_base/view/78-quick-intro-to-tickets-cloud-printing-with-orderlemon-via-expedy - Part of: [Knowledge base](https://cloud.orderlemon.com/knowledge_base/llms.txt) on OrderLemon Cloud — https://cloud.orderlemon.com/llms.txt - Updated: 2026-10-26T11:01:20Z ![pasted_image_file692f115b0f56e-image_zkpol.png](https://cloud.orderlemon.com/files/timeline_files/pasted_image_file692f115b0f56e-image_zkpol.png) **What is [Expedy](https://shop.expedy.io/en/products/printer-orderlemon-1)** - [Expedy](https://shop.expedy.io/en/products/printer-orderlemon-1) is a SaaS/IoT company providing cloud-connected printing + logistics/fulfillment solutions. - It sells hardware (thermal / receipt / ticket printers) and a cloud printing system — plus APIs — to connect online orders, marketplaces, delivery platforms, stores, etc., directly to printers. - The company is used by restaurants, retail shops, e-commerce, delivery services, logistics, and other businesses that need to automatically print receipts, order tickets, labels, or shipping documents. #### **What is the “Cloud Printing + Order Automation Backbone”** - Once set up, [Expedy](https://shop.expedy.io/en/products/printer-orderlemon-1) printers connect via 4G SIM, Ethernet or WiFi to the Internet and remain always online. No computer/workstation needed. - When an order comes in — whether from WhatsApp OrderLemon— the [Expedy](https://shop.expedy.io/en/products/printer-orderlemon-1) system automatically sends the print job to the printer. Receipt, kitchen/prep ticket, shipping label, or invoice — whatever is configured. - It standardizes and automates logistics printing: orders, tickets, shipping labels, invoices — instantly and reliably. No need for manual printouts, copy-paste, or toggling between platforms. - For businesses with existing printers: [Expedy](https://shop.expedy.io/en/products/printer-orderlemon-1) can also provide adapters to transform conventional ESC/POS printers (Epson, Star, Brother, etc.) into “cloud-enabled printers,” extending the same capabilities. #### **Why It’s Useful (Especially for E-commerce / Food / Retail)** - **Instant order flow → instant printing**: Orders from any sales/delivery channel are instantly printed — great for kitchens, warehouses, stores — so you avoid delay and human error. - **No PC or dedicated workstation needed**: Because printers connect directly to the internet (via 4G or Ethernet), you don’t need a dedicated laptop or tablet in the kitchen/fulfillment area. - **Unified printing across channels**: Whether orders come from WhatsApp OrderLemon, tickets come out the same way. Simplifies operations when you sell across multiple channels. - **Easy scale & automation**: Adding new channels or stores doesn’t require reconfiguring printing setups as long as OrderLemon’s cloud setup and Expedy are built in the same place. - **Great for small businesses & chains**: Restaurants, bakeries, delivery-based shops, e-commerce sellers — basically anyone who has to handle orders + printing fast and reliably.