# Business hours

> This article explains how to configure your business hours, order windows, and holidays. These settings are crucial for defining when customers can place orders for pickup and delivery. Configuring P…

- Page: https://cloud.orderlemon.com/knowledge_base/view/35-business-hours
- Part of: [Knowledge base](https://cloud.orderlemon.com/knowledge_base/llms.txt) on OrderLemon Cloud — https://cloud.orderlemon.com/llms.txt
- Updated: 2026-10-26T14:02:43Z

This article explains how to configure your business hours, order windows, and holidays. These settings are crucial for defining when customers can place orders for pickup and delivery.

##### **Configuring Pickup/Delivery Moments**

##### This is the most critical section for managing order logistics. To edit a specific day of the week, click the pencil icon next to it.

##### ![pasted_image_file68c2bfb17fd75-image_MnwQk.png](https://cloud.orderlemon.com/files/timeline_files/pasted_image_file68c2bfb17fd75-image_MnwQk.png)

#####

- **Last Possible Order Time:** Sets the cutoff time for placing an order on a given day. For example, if set to 17:00 on Monday, any orders placed after this time will default to the next available day (e.g., Tuesday or Wednesday, depending on your "same day" settings).
- **Minimum Days in Advance:** This defines the minimum lead time required to place an order for a specific day. For example, if you set the value to 3 for Friday, a customer must place their order no later than Tuesday at the "Last Possible Order Time."
- **Pickup:** Enable this option to offer pickup on a given day. You can:

  - Add up to two distinct time slots for pickup.
  - (Optional) Divide these slots into 15, 30, 45, or 60-minute intervals.
  - Set a maximum number of orders per time slot.
- **Delivery:** These settings function exactly the same as the **Pickup** options.

![pasted_image_file68c2c02a9eeb0-image_OBEbc.png](https://cloud.orderlemon.com/files/timeline_files/pasted_image_file68c2c02a9eeb0-image_OBEbc.png)

##### **Business Hours**

These are your general business or opening hours. They are for display purposes only and do not affect the order logic. They are typically shown on public-facing pages, such as your landing page.

![pasted_image_file68c2c0612d2ff-image_NzUUp.png](https://cloud.orderlemon.com/files/timeline_files/pasted_image_file68c2c0612d2ff-image_NzUUp.png)

##### **Holidays**

Use this calendar to mark specific days as holidays. When a day is marked as a holiday, customers will be unable to place orders for that date.

- **Note:** Special campaigns with specific order slots, such as Christmas, will override a holiday marked on the calendar.

![pasted_image_file68c2c0701a348-image_naocC.png](https://cloud.orderlemon.com/files/timeline_files/pasted_image_file68c2c0701a348-image_naocC.png)