# GPRS connection configuration 2G 3G 4G SIM card > Compatible models: CLOUD: PP58EWG, PP80EWG, XPDY80EWBG (Cloud Printing) - Page: https://cloud.orderlemon.com/knowledge_base/view/228-gprs-connection-configuration-2g-3g-4g-sim-card - Part of: [Knowledge base](https://cloud.orderlemon.com/knowledge_base/llms.txt) on OrderLemon Cloud — https://cloud.orderlemon.com/llms.txt - Updated: 2026-10-26T11:01:20Z ![pasted_image_file698d7c9a647a3-image_ulfVO.png](https://cloud.orderlemon.com/files/timeline_files/pasted_image_file698d7c9a647a3-image_ulfVO.png) In case our sim card is shipped separately, insert the SIM Card in the right socket next to the printer network as indicated in the video below: ### GPRS connection impossible (1 red LED flash) If the GPRS connection remains stuck in error 1 red flash, please contact us: [https://cloud.orderlemon.com/tickets](https://cloud.orderlemon.com/tickets)