# Knowledge base — OrderLemon Cloud

> Public help articles and documentation, grouped in categories.

- Page: https://cloud.orderlemon.com/knowledge_base
- Part of: OrderLemon Cloud — https://cloud.orderlemon.com/llms.txt
- Updated: 2026-10-26T22:47:57Z

## Purpose

The knowledge base is where this company publishes answers, guides and technical documentation for its clients and visitors. Articles are grouped in categories; some categories are laid out as developer or REST API documentation.

## What a visitor can do here

- Browse the categories and read the articles
- Search every public article
- Mark an article as helpful or not
- Download the files attached to an article

## How to use it

- Search: GET https://cloud.orderlemon.com/knowledge_base/search?q={words}
- A category: https://cloud.orderlemon.com/knowledge_base/category/{id}
- An article: https://cloud.orderlemon.com/knowledge_base/view/{id} (each article has its own llms.txt, listed below)

## Contents

- [Category: Onboarding your company](https://cloud.orderlemon.com/knowledge_base/category/15): Onboard your company to receive payments, and more Context: https://cloud.orderlemon.com/knowledge_base/category/15/llms.txt
- [Category: Your team](https://cloud.orderlemon.com/knowledge_base/category/14): Setup your team, permissions, absences, and disable them Context: https://cloud.orderlemon.com/knowledge_base/category/14/llms.txt
- [Category: Shop's Setup](https://cloud.orderlemon.com/knowledge_base/category/10) Context: https://cloud.orderlemon.com/knowledge_base/category/10/llms.txt
- [Category: Product Categories](https://cloud.orderlemon.com/knowledge_base/category/8): Organise your products Context: https://cloud.orderlemon.com/knowledge_base/category/8/llms.txt
- [Category: Products](https://cloud.orderlemon.com/knowledge_base/category/4): Your catalogue of products, services and stock Context: https://cloud.orderlemon.com/knowledge_base/category/4/llms.txt
- [Category: Orders](https://cloud.orderlemon.com/knowledge_base/category/21) Context: https://cloud.orderlemon.com/knowledge_base/category/21/llms.txt
- [Category: Products data import](https://cloud.orderlemon.com/knowledge_base/category/11): Copy and Paste data from Excel to OrderLemon Context: https://cloud.orderlemon.com/knowledge_base/category/11/llms.txt
- [Category: Product Promotions, and Price reductions](https://cloud.orderlemon.com/knowledge_base/category/13): Apply reductions just at the right time, and the right circumstances. Context: https://cloud.orderlemon.com/knowledge_base/category/13/llms.txt
- [Category: WhatsApp Campaigns](https://cloud.orderlemon.com/knowledge_base/category/19): Send Marketing Messages at the right moment to the right client Context: https://cloud.orderlemon.com/knowledge_base/category/19/llms.txt
- [Category: ZeroFoodWaste](https://cloud.orderlemon.com/knowledge_base/category/12): HappyHour, LaasteRondje Context: https://cloud.orderlemon.com/knowledge_base/category/12/llms.txt
- [Category: Cloud Printing](https://cloud.orderlemon.com/knowledge_base/category/22): Zero-Config ticket printing with Expedy Context: https://cloud.orderlemon.com/knowledge_base/category/22/llms.txt
- [Category: Changelog](https://cloud.orderlemon.com/knowledge_base/category/20): Follow up new features, changes, and bug fixes of our OrderLemon Platform Context: https://cloud.orderlemon.com/knowledge_base/category/20/llms.txt
- [Category: Integrations](https://cloud.orderlemon.com/knowledge_base/category/16): Deliverect, Marti-Orbak, Compad, LightSpeed, NIZU, IQ4U, Weazyo Payments, and more! Context: https://cloud.orderlemon.com/knowledge_base/category/16/llms.txt
- [Category: Developers and Software Vendors](https://cloud.orderlemon.com/knowledge_base/category/6) Context: https://cloud.orderlemon.com/knowledge_base/category/6/llms.txt
- [Category: FAQ](https://cloud.orderlemon.com/knowledge_base/category/7): Frequently asked Questions Context: https://cloud.orderlemon.com/knowledge_base/category/7/llms.txt
- [What to do after onboarding](https://cloud.orderlemon.com/knowledge_base/view/25-what-to-do-after-onboarding): After completing the initial onboarding process, there are a few key steps to take before you can begin selling your products. The following articles will guide you through each of these in detail. T… Context: https://cloud.orderlemon.com/knowledge_base/view/25-what-to-do-after-onboarding/llms.txt
- [Getting your Whatsapp number](https://cloud.orderlemon.com/knowledge_base/view/26-getting-your-whatsapp-number): After completing the onboarding process, a member of our team will begin setting up and preparing your WhatsApp number. This will be done in either your Meta Business Account or ours. We will handle…… Context: https://cloud.orderlemon.com/knowledge_base/view/26-getting-your-whatsapp-number/llms.txt
- [Start collecting payments](https://cloud.orderlemon.com/knowledge_base/view/32-start-collecting-payments): To begin accepting online payments, your company must complete a one-time verification process with our payment provider. This is required to ensure that your funds can be securely paid out to you. V… Context: https://cloud.orderlemon.com/knowledge_base/view/32-start-collecting-payments/llms.txt
- [Company setup checklist](https://cloud.orderlemon.com/knowledge_base/view/33-company-setup-checklist): This is a checklist of essential tasks to finalize your company and shop setup before you begin selling. This guide provides a brief overview of each item, with links to detailed instructions in othe… Context: https://cloud.orderlemon.com/knowledge_base/view/33-company-setup-checklist/llms.txt
- [Overview](https://cloud.orderlemon.com/knowledge_base/view/21-overview): User Types and Roles This article provides an overview of the different user types and their corresponding permissions within the system. User Accounts Each user account is unique and tied to a singl… Context: https://cloud.orderlemon.com/knowledge_base/view/21-overview/llms.txt
- [Adding a new user](https://cloud.orderlemon.com/knowledge_base/view/22-adding-a-new-user): This guide provides step-by-step instructions for adding a new user to your company's account. Procedure Navigate to the user management section by going to Menu > Company Settings > Users. Click the… Context: https://cloud.orderlemon.com/knowledge_base/view/22-adding-a-new-user/llms.txt
- [Editing an Existing User](https://cloud.orderlemon.com/knowledge_base/view/23-editing-an-existing-user): This guide explains how to modify an existing user's account details and permissions. Procedure Navigate to the user list by going to Menu > Company Settings > Users. In the user list, locate the use… Context: https://cloud.orderlemon.com/knowledge_base/view/23-editing-an-existing-user/llms.txt
- [Permissions](https://cloud.orderlemon.com/knowledge_base/view/24-permissions): This article details the individual permissions that can be assigned to a non-admin user. Permissions are organized by module and can be configured when editing a user's account in the Permissions ta… Context: https://cloud.orderlemon.com/knowledge_base/view/24-permissions/llms.txt
- [Client journey](https://cloud.orderlemon.com/knowledge_base/view/34-client-journey): This article explains all the configurable options for your customers' ordering experience. You can access these settings by navigating to Menu > Shop Settings > Client Journey. General Options Allow… Context: https://cloud.orderlemon.com/knowledge_base/view/34-client-journey/llms.txt
- [Business hours](https://cloud.orderlemon.com/knowledge_base/view/35-business-hours): This article explains how to configure your business hours, order windows, and holidays. These settings are crucial for defining when customers can place orders for pickup and delivery. Configuring P… Context: https://cloud.orderlemon.com/knowledge_base/view/35-business-hours/llms.txt
- [Introduction to OrderLemon – WhatsApp Product Categories](https://cloud.orderlemon.com/knowledge_base/view/30-introduction-to-orderlemon-whatsapp-product-categories): Organizing your products in WhatsApp shouldn’t be complicated. With OrderLemon, you can create clear product categories that make it easier for customers to browse and shop. Instead of scrolling endl… Context: https://cloud.orderlemon.com/knowledge_base/view/30-introduction-to-orderlemon-whatsapp-product-categories/llms.txt
- [Products overview](https://cloud.orderlemon.com/knowledge_base/view/36-products-overview): Your product catalog is composed of two main elements: categories and products. Understanding how they interact is essential for a well-organized shop. Categories There are two primary types of categ… Context: https://cloud.orderlemon.com/knowledge_base/view/36-products-overview/llms.txt
- [Add/Edit a product](https://cloud.orderlemon.com/knowledge_base/view/38-add-edit-a-product): This guide provides instructions on how to add and modify products within a category. Adding a Product Navigate to Menu > Products to see your list of categories. Click on the category where you want… Context: https://cloud.orderlemon.com/knowledge_base/view/38-add-edit-a-product/llms.txt
- [Add/Edit a category](https://cloud.orderlemon.com/knowledge_base/view/37-add-edit-a-category): This guide provides instructions on how to create and modify categories for your products. Adding a Category Navigate to the products section by going to Menu > Products. Click the + button in the bo… Context: https://cloud.orderlemon.com/knowledge_base/view/37-add-edit-a-category/llms.txt
- [How to set up a complex product](https://cloud.orderlemon.com/knowledge_base/view/3-how-to-set-up-a-complex-product): In this article, we will explain how to set up a 'complex product'. What is a complex product? A complex product is a product that has certain selectable modifiers or extras. Some examples are 'Build… Context: https://cloud.orderlemon.com/knowledge_base/view/3-how-to-set-up-a-complex-product/llms.txt
- [Import/export](https://cloud.orderlemon.com/knowledge_base/view/39-import-export): The import and export feature allows you to efficiently manage your products in bulk. You can access these options by navigating to Menu > Products and looking at the top of the page. Important Note…… Context: https://cloud.orderlemon.com/knowledge_base/view/39-import-export/llms.txt
- [Hide tax from the products in the WhatsApp and Web Catalogue](https://cloud.orderlemon.com/knowledge_base/view/248-hide-tax-from-the-products-in-the-whatsapp-and-web-catalogue): If you are working with B2B business and you want to show the products without tax during the ordering experience, we have the solution for you (Products) Context: https://cloud.orderlemon.com/knowledge_base/view/248-hide-tax-from-the-products-in-the-whatsapp-and-web-catalogue/llms.txt
- [Overview](https://cloud.orderlemon.com/knowledge_base/view/62-overview): The Orders section is the central hub for managing all customer transactions. This is where you can view, filter, and process all incoming orders for your shop. Active Orders: You can view a list of…… Context: https://cloud.orderlemon.com/knowledge_base/view/62-overview/llms.txt
- [Order detail](https://cloud.orderlemon.com/knowledge_base/view/63-order-detail): This article explains the information and actions available on the order detail page. To view the details of any order, simply click on it from the orders list. Overview At the top of the page, you w… Context: https://cloud.orderlemon.com/knowledge_base/view/63-order-detail/llms.txt
- [Exporting orders](https://cloud.orderlemon.com/knowledge_base/view/64-exporting-orders): This article explains how to export your orders to a spreadsheet file. You can download your order data in either .xlsx or .csv format. Navigate to Menu > Home. Click the Export button located under…… Context: https://cloud.orderlemon.com/knowledge_base/view/64-exporting-orders/llms.txt
- [Refunds](https://cloud.orderlemon.com/knowledge_base/view/68-refunds): This article outlines the procedures for processing refunds for your customers based on the original payment method. Cash Orders For any order that was paid for in cash, the shop is responsible for h… Context: https://cloud.orderlemon.com/knowledge_base/view/68-refunds/llms.txt
- [Introduction Catalogue Data Import](https://cloud.orderlemon.com/knowledge_base/view/27-introduction-catalogue-data-import): Managing product stock shouldn’t feel like wrestling with endless spreadsheets. With OrderLemon, importing your catalog is as easy as copy-paste. Simply open our predefined template in your favorite…… Context: https://cloud.orderlemon.com/knowledge_base/view/27-introduction-catalogue-data-import/llms.txt
- [Overview](https://cloud.orderlemon.com/knowledge_base/view/40-overview): This article introduces the basics of promotions, including the available types and common settings. Promotion Types You can access the promotions page by navigating to Menu > Promotions. From there,… Context: https://cloud.orderlemon.com/knowledge_base/view/40-overview/llms.txt
- [Promotion type: Special](https://cloud.orderlemon.com/knowledge_base/view/41-promotion-type-special): This article explains how to set up a "Special" campaign, which is typically used for specific events like Christmas or Easter. This promotion type allows you to create a unique catalog of products t… Context: https://cloud.orderlemon.com/knowledge_base/view/41-promotion-type-special/llms.txt
- [Promotion type: Add free product](https://cloud.orderlemon.com/knowledge_base/view/42-promotion-type-add-free-product): This article explains how to set up an "Add Free Product" promotion, which automatically adds a complimentary item to any order that meets your criteria. Configuration After selecting the "Add Free P… Context: https://cloud.orderlemon.com/knowledge_base/view/42-promotion-type-add-free-product/llms.txt
- [Promotion type: Percentage discount](https://cloud.orderlemon.com/knowledge_base/view/43-promotion-type-percentage-discount): This article explains how to set up a "Percentage Discount" promotion. This type of promotion applies a percentage-based discount to an order that meets your specified conditions. Configuration After… Context: https://cloud.orderlemon.com/knowledge_base/view/43-promotion-type-percentage-discount/llms.txt
- [Promotion type: Fixed discount](https://cloud.orderlemon.com/knowledge_base/view/44-promotion-type-fixed-discount): This article explains how to set up a "Fixed Discount" promotion. This type of promotion applies a specific monetary discount to an order that meets your specified conditions. Configuration After sel… Context: https://cloud.orderlemon.com/knowledge_base/view/44-promotion-type-fixed-discount/llms.txt
- [Promotion type: Mix and Match](https://cloud.orderlemon.com/knowledge_base/view/45-promotion-type-mix-and-match): This article explains how to set up a "Mix and Match" promotion. This promotion type allows you to offer a percentage discount when a customer purchases a specific number of products from a selected…… Context: https://cloud.orderlemon.com/knowledge_base/view/45-promotion-type-mix-and-match/llms.txt
- [Promotion type: Claim free product](https://cloud.orderlemon.com/knowledge_base/view/48-promotion-type-claim-free-product): This article explains how to set up a "Claim Free Product" promotion. Unlike the "Add Free Product" type, this promotion requires the customer to manually add a specific product to their cart to rece… Context: https://cloud.orderlemon.com/knowledge_base/view/48-promotion-type-claim-free-product/llms.txt
- [Promotion type: Bundle promotion](https://cloud.orderlemon.com/knowledge_base/view/49-promotion-type-bundle-promotion): This article explains how to set up a "Bundle Promotion." This promotion type is a variation of "Mix and Match" that allows you to offer a group of products for a single fixed price. Configuration Af… Context: https://cloud.orderlemon.com/knowledge_base/view/49-promotion-type-bundle-promotion/llms.txt
- [Sale price](https://cloud.orderlemon.com/knowledge_base/view/50-sale-price): This article explains how to set a sale price for an individual product. A sale price is tied directly to a product and can be configured with a start and end date. Configuration You can set a sale p… Context: https://cloud.orderlemon.com/knowledge_base/view/50-sale-price/llms.txt
- [Introduction to WhatsApp Smart AI Campaigns via OrderLemon](https://cloud.orderlemon.com/knowledge_base/view/31-introduction-to-whatsapp-smart-ai-campaigns-via-orderlemon): Reaching your customers should feel personal, not like spam. With OrderLemon’s Smart AI Campaigns, you can use the power of artificial intelligence to send the right message to the right person—witho… Context: https://cloud.orderlemon.com/knowledge_base/view/31-introduction-to-whatsapp-smart-ai-campaigns-via-orderlemon/llms.txt
- [Requesting a campaign](https://cloud.orderlemon.com/knowledge_base/view/61-requesting-a-campaign): This article explains how to request a WhatsApp outbound message to engage with your customers. You can manage your requests and make new ones in the Send a message section at the bottom of the Promo… Context: https://cloud.orderlemon.com/knowledge_base/view/61-requesting-a-campaign/llms.txt
- [Introduction](https://cloud.orderlemon.com/knowledge_base/view/66-introduction): In a world facing food waste challenges, OrderLemon’s ZeroFoodWaste / LaatsteRondje empowers retailers, bakeries, cafés, supermarkets and more to transform surplus inventory into revenue—directly via… Context: https://cloud.orderlemon.com/knowledge_base/view/66-introduction/llms.txt
- [Setup](https://cloud.orderlemon.com/knowledge_base/view/69-setup): Setting Up Final Round (Laatste Rondje) The Final Round feature allows you to sell specific products during dedicated time slots, often used to sell end-of-day stock. This feature can be configured b… Context: https://cloud.orderlemon.com/knowledge_base/view/69-setup/llms.txt
- [Quick intro to tickets cloud printing with OrderLemon via Expedy](https://cloud.orderlemon.com/knowledge_base/view/78-quick-intro-to-tickets-cloud-printing-with-orderlemon-via-expedy): What is Expedy Expedy is a SaaS/IoT company providing cloud-connected printing + logistics/fulfillment solutions. It sells hardware (thermal / receipt / ticket printers) and a cloud printing system —… Context: https://cloud.orderlemon.com/knowledge_base/view/78-quick-intro-to-tickets-cloud-printing-with-orderlemon-via-expedy/llms.txt
- [How to buy and start using a ticket printer](https://cloud.orderlemon.com/knowledge_base/view/83-how-to-buy-and-start-using-a-ticket-printer): You can find two “Buy a printer” buttons in the OrderLemon dashboard: Menu → Shop settings: located at the top left Menu → Company settings → Printers: located at the bottom of the list (if any print… Context: https://cloud.orderlemon.com/knowledge_base/view/83-how-to-buy-and-start-using-a-ticket-printer/llms.txt
- [GPRS connection configuration 2G 3G 4G SIM card](https://cloud.orderlemon.com/knowledge_base/view/228-gprs-connection-configuration-2g-3g-4g-sim-card): Compatible models: CLOUD: PP58EWG, PP80EWG, XPDY80EWBG (Cloud Printing) Context: https://cloud.orderlemon.com/knowledge_base/view/228-gprs-connection-configuration-2g-3g-4g-sim-card/llms.txt
- [v1.4.3](https://cloud.orderlemon.com/knowledge_base/view/330-v1-4-3): OrderLemon 1.4.3 - New features - Orderlemon platform — Support chat, built in. Reach support from the "Ask Limoncello" card on your dashboard or from the side menu, without leaving OrderLemon. The c… Context: https://cloud.orderlemon.com/knowledge_base/view/330-v1-4-3/llms.txt
- [v1.4.2.1](https://cloud.orderlemon.com/knowledge_base/view/280-v1-4-2-1): 1.4.2.116-07-2026 New WhatsApp Flow & Web Catalog: New LR flow live for the first shops Updates WhatsApp Flow & Web Catalog: Fix WhatsApp Flow & Web Catalog: Fixed an issue where, in some cases, the…… Context: https://cloud.orderlemon.com/knowledge_base/view/280-v1-4-2-1/llms.txt
- [v1.4.2](https://cloud.orderlemon.com/knowledge_base/view/263-v1-4-2): 1.4.209-07-2026 New WhatsApp Flow & Web Catalog: Added catalog switcher logic with autoforward Updates WhatsApp Flow & Web Catalog: Added the end hour to the Final round logistics in the web catalog…… Context: https://cloud.orderlemon.com/knowledge_base/view/263-v1-4-2/llms.txt
- [v1.4.1.2](https://cloud.orderlemon.com/knowledge_base/view/254-v1-4-1-2): New payment methods (Changelog) Context: https://cloud.orderlemon.com/knowledge_base/view/254-v1-4-1-2/llms.txt
- [v1.4.1.1](https://cloud.orderlemon.com/knowledge_base/view/247-v1-4-1-1): 1.4.1.129-03-2026 New Orderlemon Platform: LaastRondje/ZeroFoodWaste simple view: The base view of LaastRondje/ZeroFoodWaste has been simplified for daily operation. Admins can still see the old vers… Context: https://cloud.orderlemon.com/knowledge_base/view/247-v1-4-1-1/llms.txt
- [v1.4.1.0](https://cloud.orderlemon.com/knowledge_base/view/241-v1-4-1-0): 1.4.1.011-03-2026 New Orderlemon Platform: Added a toggle to display prices Excl. VAT. (Visible only for B2B shops; only supported in Web Catalog). Orderlemon Platform: Added the website widget scrip… Context: https://cloud.orderlemon.com/knowledge_base/view/241-v1-4-1-0/llms.txt
- [v1.4.0.0](https://cloud.orderlemon.com/knowledge_base/view/229-v1-4-0-0): 1.4.0.012-02-2026 New Orderlemon platform: Added support for orders in currencies other than EUR Orderlemon platform: Added support for automatically logging in users with already verified devices Or… Context: https://cloud.orderlemon.com/knowledge_base/view/229-v1-4-0-0/llms.txt
- [v1.3.0.0](https://cloud.orderlemon.com/knowledge_base/view/222-v1-3-0-0): 1.3.0.015-01-2026 New Orderlemon platform: Link blocks are now possible without a template WhatsApp flow: The channel Final Round messages appear now, always Orderlemon platform: The end of the picku… Context: https://cloud.orderlemon.com/knowledge_base/view/222-v1-3-0-0/llms.txt
- [v1.2.6.4](https://cloud.orderlemon.com/knowledge_base/view/82-v1-2-6-4): 1.2.6.416-12-2025 New Orderlemon platform: Buttons that allow you to buy a ticket printer have been added in the shop settings and company settings. Orderlemon platform: An overview of all the ticket… Context: https://cloud.orderlemon.com/knowledge_base/view/82-v1-2-6-4/llms.txt
- [v1.2.6.3](https://cloud.orderlemon.com/knowledge_base/view/80-v1-2-6-3): 1.2.6.3 11-12-2025 New WhatsApp Ticket Printer (for the first time in the whole world) Buy a printer from the OrderLemon App with ZERO CONFIG needed. Select your shop printer once the printer has arr… Context: https://cloud.orderlemon.com/knowledge_base/view/80-v1-2-6-3/llms.txt
- [v1.2.6.2](https://cloud.orderlemon.com/knowledge_base/view/79-v1-2-6-2): 1.2.6.209-12-2025 New Updates WhatsApp flow - webcatalog: Improved the presence and readability of the logistics menu so it's more clear you can change your choice by clicking the box WhatsApp flow -… Context: https://cloud.orderlemon.com/knowledge_base/view/79-v1-2-6-2/llms.txt
- [v1.2.6.1](https://cloud.orderlemon.com/knowledge_base/view/77-v1-2-6-1): 1.2.6.127-11-2025 New Orderlemon platform: A 404 page has been added Orderlemon platform: Added functionality to send both normal messages and channel messages based on a predefined list of shops by…… Context: https://cloud.orderlemon.com/knowledge_base/view/77-v1-2-6-1/llms.txt
- [v1.2.6](https://cloud.orderlemon.com/knowledge_base/view/76-v1-2-6): 1.2.620-11-2025 New WhatsApp flow - webcatalog: Now sets the logistics from the conversation to have the correct moment selected, even when you open the catalog in another window or device. Orderlemo… Context: https://cloud.orderlemon.com/knowledge_base/view/76-v1-2-6/llms.txt
- [v1.2.5](https://cloud.orderlemon.com/knowledge_base/view/75-v1-2-5): 1.2.504-11-2025 New WhatsApp flow - webcatalog: Added support for "Order as a business" in the checkout page, where users can enter tax IDs and billing address Orderlemon platform: Added billing info… Context: https://cloud.orderlemon.com/knowledge_base/view/75-v1-2-5/llms.txt
- [v1.2.4.2](https://cloud.orderlemon.com/knowledge_base/view/74-v1-2-4-2): 1.2.4.2 03-11-2025 New Analytics, Initial Stock is now calculated on each change of products of stock or the ZEROFOODWASTE campaign. Updates Embed WhatsApp Web Catalog Fix A new pop-up window instruc… Context: https://cloud.orderlemon.com/knowledge_base/view/74-v1-2-4-2/llms.txt
- [v1.2.4.1](https://cloud.orderlemon.com/knowledge_base/view/73-v1-2-4-1): 1.2.4.130-10-2025 New Updates WhatsApp flow - webcatalog: Added a pop-up for Android users to tell them to click open in browser if they experience issues with opening their payment/bank app. Laatste… Context: https://cloud.orderlemon.com/knowledge_base/view/73-v1-2-4-1/llms.txt
- [v1.2.4](https://cloud.orderlemon.com/knowledge_base/view/71-v1-2-4): 1.2.4 24-10-2025 New Orderlemon app: Added a notification email when campaigns have been disabled due to a product import or sync. Updates WhatsApp flow - webcatalog: Added extra conversation validat… Context: https://cloud.orderlemon.com/knowledge_base/view/71-v1-2-4/llms.txt
- [v1.2.3.1](https://cloud.orderlemon.com/knowledge_base/view/65-v1-2-3-1): 1.2.3.115-10-2025 New Updates Laastse Rondje is now available for all shops Fix Fixed an issue where editing a campaign would not load its image and cause it to be overwritten as empty unless uploade… Context: https://cloud.orderlemon.com/knowledge_base/view/65-v1-2-3-1/llms.txt
- [v1.2.3](https://cloud.orderlemon.com/knowledge_base/view/67-v1-2-3): 1.2.3 03-10-2025 New In the OrderLemon App: You can now set up consecutive days in the dashboard In the OrderLemon App: The most recent browser language will now be saved to the user At WhatsApp Orde… Context: https://cloud.orderlemon.com/knowledge_base/view/67-v1-2-3/llms.txt
- [v0.2.2](https://cloud.orderlemon.com/knowledge_base/view/60-v0-2-2): 0.2.230-01-2024 New Add permission to products endpoints Alcohol is now allowed for OrderLemon Catalogue Happy Hour ZeroFood Waste Updates Left side menu for the OrderLemon App with more options Refu… Context: https://cloud.orderlemon.com/knowledge_base/view/60-v0-2-2/llms.txt
- [v0.2.1](https://cloud.orderlemon.com/knowledge_base/view/59-v0-2-1): 0.2.130-01-2024 New Marti Orbak promotions Web onboarding onboarding.orderlemon.com Add support button to welcome text in the WhatsApp Conversation Updates Dutch/Netherlands Translations Consumer Loc… Context: https://cloud.orderlemon.com/knowledge_base/view/59-v0-2-1/llms.txt
- [v0.2.0 Beta](https://cloud.orderlemon.com/knowledge_base/view/58-v0-2-0-beta): 0.2.0 Beta15-01-2024 New Mix and Match (complex promotions for bakers) Cancelled Orders in Analytics Pickup hours for Xmas with 4 options Updates Promotions are now able to have Mix and Match Special… Context: https://cloud.orderlemon.com/knowledge_base/view/58-v0-2-0-beta/llms.txt
- [v0.1.9](https://cloud.orderlemon.com/knowledge_base/view/57-v0-1-9): 0.1.915-12-2023 New Push notification of new orders for the shop staff email notifications of new orders for the shop staff SMS notifications of new orders for the shop staff e-mail address request f… Context: https://cloud.orderlemon.com/knowledge_base/view/57-v0-1-9/llms.txt
- [v0.1.8](https://cloud.orderlemon.com/knowledge_base/view/56-v0-1-8): 0.1.830-11-2023 New Nothing new Updates 4th Free/Gratis product also works with three Free/Gratis products. Special promotions also accepted with Cash Payments Fix Discount duplicates in receipt when… Context: https://cloud.orderlemon.com/knowledge_base/view/56-v0-1-8/llms.txt
- [v0.1.6](https://cloud.orderlemon.com/knowledge_base/view/54-v0-1-6): 0.1.631-10-2023 New Product Promotions! Christmas Flow Updates Terms Of Service (TOS) Fix Address is too new for google, if the address is not found, WhatsApp will request a manual address for the de… Context: https://cloud.orderlemon.com/knowledge_base/view/54-v0-1-6/llms.txt
- [v0.1.7](https://cloud.orderlemon.com/knowledge_base/view/55-v0-1-7): 0.1.715-11-2023 New Mix and Match (complex promotions for bakers) Cancelled Orders in Analytics Pickup hours for Xmas with 4 options Updates Promotions are now able to have Mix and Match Special prom… Context: https://cloud.orderlemon.com/knowledge_base/view/55-v0-1-7/llms.txt
- [v0.1.5](https://cloud.orderlemon.com/knowledge_base/view/53-v0-1-5): 0.1.515-10-2023 New Landing Page for multiple shops Updates B2B is now possible without online payment Include Shop Owner signature and date on OrderLemon's TOS document Fix Product images not upload… Context: https://cloud.orderlemon.com/knowledge_base/view/53-v0-1-5/llms.txt
- [v0.1.4](https://cloud.orderlemon.com/knowledge_base/view/52-v0-1-4): 0.1.430-09-2023 New Customers OrderLemon dashboard Introduction of Google Maps Address Location XML Export v2 for Marti-Orbak and Compad POS Typing CANCEL ORDER in the WhatsApp conversation stops the… Context: https://cloud.orderlemon.com/knowledge_base/view/52-v0-1-4/llms.txt
- [v0.1.3](https://cloud.orderlemon.com/knowledge_base/view/20-v0-1-3): 0.1.315-09-2023 New Pickup time slots, now consumers can select from a set of day time slots on the conversation Cancel Order Button in WhatsApp Comments by customer while ordering in WhatsApp can be… Context: https://cloud.orderlemon.com/knowledge_base/view/20-v0-1-3/llms.txt
- [v0.1.2](https://cloud.orderlemon.com/knowledge_base/view/19-v0-1-2): 0.1.201-09-2023 New Position of the top products Orders Archive, now orders that are no longer active will go to a separate status allowing the user to see only active orders Updates New import catal… Context: https://cloud.orderlemon.com/knowledge_base/view/19-v0-1-2/llms.txt
- [v0.1.1](https://cloud.orderlemon.com/knowledge_base/view/18-v0-1-1): 0.1.123-08-2023 New Disable User API endpoint Disable User in the Front end External connection with Marti-Orbak via XML External connection with Compad via XML Endpoint to list all shop products Upd… Context: https://cloud.orderlemon.com/knowledge_base/view/18-v0-1-1/llms.txt
- [v0.0.1 Alpha POC](https://cloud.orderlemon.com/knowledge_base/view/4-v0-0-1-alpha-poc): 0.0.122-08-2023 New WhatsApp Catalogue connected to to OrderLemon Catalogue Updates OrderLemon Web App Fix Desktop App Deprecated Animated Gifs no longer supported (Changelog) Context: https://cloud.orderlemon.com/knowledge_base/view/4-v0-0-1-alpha-poc/llms.txt
- [OrderLemon Plug and Play integrations introduction](https://cloud.orderlemon.com/knowledge_base/view/47-orderlemon-plug-and-play-integrations-introduction): OrderLemon Integrations with POS and ERP Systems Introduction In today’s digital-first economy, businesses that rely on brick-and-mortar operations cannot survive without seamless digital integration… Context: https://cloud.orderlemon.com/knowledge_base/view/47-orderlemon-plug-and-play-integrations-introduction/llms.txt
- [Microservice - Deliverect API](https://cloud.orderlemon.com/knowledge_base/view/249-microservice-deliverect-api): Overview This microservice connects OrderLemon with Deliverect. It receives webhooks from Deliverect for menu sync, opening hours, busy mode, snooze/unsnooze, and order status updates. It also sends…… Context: https://cloud.orderlemon.com/knowledge_base/view/249-microservice-deliverect-api/llms.txt
- [Wordpress and WooCommerce - Developer Guide](https://cloud.orderlemon.com/knowledge_base/view/261-wordpress-and-woocommerce-developer-guide): 1. Plugin purpose and data ownershipOrderLemon is a sales channel, WooCommerce is the system of record DataDirectionBehaviorCategoriesWooCommerce -> OrderLemonSynchronized before productsProducts and… Context: https://cloud.orderlemon.com/knowledge_base/view/261-wordpress-and-woocommerce-developer-guide/llms.txt
- [Shopify Microservice - Developer](https://cloud.orderlemon.com/knowledge_base/view/343-shopify-microservice-developer): Overview This microservice connects OrderLemon with Shopify. It syncs the Shopify catalogue (collections, products, variants, images, inventory) into OrderLemon, sends paid OrderLemon orders to Shopi… Context: https://cloud.orderlemon.com/knowledge_base/view/343-shopify-microservice-developer/llms.txt
- [Support](https://cloud.orderlemon.com/knowledge_base/view/72-support): SupportYou can contact support via: - WhatsApp: https://wa.me/3197058016904/ - email: support@orderlemon.com - phone: (FAQ) Context: https://cloud.orderlemon.com/knowledge_base/view/72-support/llms.txt
- [Mollie for Developers](https://cloud.orderlemon.com/knowledge_base/view/336-mollie-for-developers): Mollie Microservice: differences from the other providersMost of the flow is the same as Stripe and OPP: payway calls the same functions (`payment_url`, `process_payments`, `refund`, `process_cancel`… Context: https://cloud.orderlemon.com/knowledge_base/view/336-mollie-for-developers/llms.txt
- [Legal requirements](https://cloud.orderlemon.com/knowledge_base/view/7-legal-requirements): Legal requirements To begin the process of using our payment provider services, you are required to sign two foundational documents with us. Once these two documents are signed, your specific legal a… Context: https://cloud.orderlemon.com/knowledge_base/view/7-legal-requirements/llms.txt
- [Legal requirements for online payments](https://cloud.orderlemon.com/knowledge_base/view/10-legal-requirements-for-online-payments): To start receiving payments from online sources glans over the table below. The overview: ISO 3166-1Country / RegionRequired documentsEUEuropean Union Member States- Bank account - Identification - P… Context: https://cloud.orderlemon.com/knowledge_base/view/10-legal-requirements-for-online-payments/llms.txt
- [What type of products and services can I sell on OrderLemon using WhatsApp?](https://cloud.orderlemon.com/knowledge_base/view/28-what-type-of-products-and-services-can-i-sell-on-orderlemon-using-whatsapp): OrderLemon is designed to be flexible, so you can sell almost anything directly through WhatsApp. Popular categories include: Retail & Consumer Goods – clothing, electronics, accessories, beauty prod… Context: https://cloud.orderlemon.com/knowledge_base/view/28-what-type-of-products-and-services-can-i-sell-on-orderlemon-using-whatsapp/llms.txt
- [Which products and services are restricted or prohibited on WhatsApp and OrderLemon?](https://cloud.orderlemon.com/knowledge_base/view/29-which-products-and-services-are-restricted-or-prohibited-on-whatsapp-and-orderlemon): To comply with legal requirements and WhatsApp’s commerce policies, some products and services cannot be sold through OrderLemon. Restricted categories include: Alcohol, tobacco, and vaping products…… Context: https://cloud.orderlemon.com/knowledge_base/view/29-which-products-and-services-are-restricted-or-prohibited-on-whatsapp-and-orderlemon/llms.txt
- [Can my WhatsApp orders get printed directly in the counter or the kitchen?](https://cloud.orderlemon.com/knowledge_base/view/81-can-my-whatsapp-orders-get-printed-directly-in-the-counter-or-the-kitchen): Yes! With OrderLemon's WhatsApp printer, you will get the orders directly to your shop. What is more important is that it needs no configuration, no internet, nothing, just an electric power outlet.…… Context: https://cloud.orderlemon.com/knowledge_base/view/81-can-my-whatsapp-orders-get-printed-directly-in-the-counter-or-the-kitchen/llms.txt
- [Landing page logic](https://cloud.orderlemon.com/knowledge_base/view/9-landing-page-logic): Free landing pageEach shop gets a token from the moment they are created. From the moment the shop has an attached phonenumber, this token appended as a query parameter will forward to that shop's Wh… Context: https://cloud.orderlemon.com/knowledge_base/view/9-landing-page-logic/llms.txt
- [Categories](https://cloud.orderlemon.com/knowledge_base/view/11-categories): Name Type Length Null allowed Default id integer 11 No Auto increment name string 24 No description string 65535 Yes Null image_path string 200 Yes Null The image URL on our server, after downloading… Context: https://cloud.orderlemon.com/knowledge_base/view/11-categories/llms.txt
- [Products](https://cloud.orderlemon.com/knowledge_base/view/12-products): Any product belongs to a category. Before being able to make a product you must have a category to add this product to. Name Type Length Null allowed Default id integer 11 No Auto increment reference… Context: https://cloud.orderlemon.com/knowledge_base/view/12-products/llms.txt
- [Can I See My Clients’ Conversations Directly on My WhatsApp?](https://cloud.orderlemon.com/knowledge_base/view/46-can-i-see-my-clients-conversations-directly-on-my-whatsapp): Short answer NO; Current Situation WhatsApp offers two distinct environments for businesses: WhatsApp Business App – a simple mobile app intended for small businesses to manage conversations manually… Context: https://cloud.orderlemon.com/knowledge_base/view/46-can-i-see-my-clients-conversations-directly-on-my-whatsapp/llms.txt
- [Order statusses](https://cloud.orderlemon.com/knowledge_base/view/13-order-statusses): You can query this list in the endpoint "orders | list_order_statusses". The object: Name Type Length Null Default id integer 11 x Auto increment name string 200 x The possible values: status_id stat… Context: https://cloud.orderlemon.com/knowledge_base/view/13-order-statusses/llms.txt
- [Webhook Setup](https://cloud.orderlemon.com/knowledge_base/view/235-webhook-setup): How to set up and verify webhooks to receive real-time events. (Developers and Software Vendors) Context: https://cloud.orderlemon.com/knowledge_base/view/235-webhook-setup/llms.txt
- [Webhook: Payments Completed](https://cloud.orderlemon.com/knowledge_base/view/236-webhook-payments-completed): Triggered whenever a customer pays for an order or the order doesn't require a payment (cash, b2b). (Developers and Software Vendors) Context: https://cloud.orderlemon.com/knowledge_base/view/236-webhook-payments-completed/llms.txt
- [Payment statusses](https://cloud.orderlemon.com/knowledge_base/view/14-payment-statusses): You can query this list in the endpoint "orders | list_payment_statusses". The object: NameTypeLengthNullDefaultidinteger11xAuto incrementnamestring200x The possible values: payment_status_id payment… Context: https://cloud.orderlemon.com/knowledge_base/view/14-payment-statusses/llms.txt
- [Payment types](https://cloud.orderlemon.com/knowledge_base/view/15-payment-types): You can query this list in the endpoint "orders | list_payment_types". The object: Name Type Length Null Default id integer 11 x Auto increment name string 200 x The possible values: payment_type pay… Context: https://cloud.orderlemon.com/knowledge_base/view/15-payment-types/llms.txt
- [Full REST API Postman collection](https://cloud.orderlemon.com/knowledge_base/view/51-full-rest-api-postman-collection): Download or import to your POSTMAN library https://documenter.getpostman.com/view/2896488/2s93eSXaCr (Developers and Software Vendors) Context: https://cloud.orderlemon.com/knowledge_base/view/51-full-rest-api-postman-collection/llms.txt